I had bought this model and I had not had this major problem, but this time they are a little big! but it does not matter I put a sole that makes them even more comfortable, like my foot is fine I should add non-slip on the back of the heel! Anyway it is better that they are a little larger because the first wash they move a bit! if the color is consistent with the description and picture of the site and more than fast delivery, crew on that, bravo AMAZON! thank you for your professionalism and your prices that are unbeatable!