This is not the seller, but rather the way in which presented Casio watches. The gray plastic that forms the lower half of the show is never detectable in the pictures posted online by Amazon. We discover it by opening the box. I agree with a comment read earlier, most of Amazon shipments are made in paralléllépipédique shaped boxes for watches and they use packaging for the books or flat objects. Result, packets arrive damaged. Fortunately, the watch is presented in a metal box. I come back a year later on this review to lament the fragility of glass scratches if you hang a hard surface. My previous Casio was 10 years old and not a "ride" and yet I made with. In one year 2 superb scratch the nail feels good. Opt for "sapphire" glasses! Too bad.