Catastrophic technical factory customer service in case of defect

Catastrophic technical factory customer service in case of defect

Siemens IQ800 WT47Y701 heat pump dryer / A ++ / 8 kg / white / self-cleaning condenser / softDry drum system / EcoPlus (Misc.)

Customer Review

The dryer has 7 times dried well. At the 8th time was nothing more: the laundry was after hours still wet, the water drawer dry and the elapsed time displayed was 24 hours. Laundry hung on linen ... Next Test 1 week later, same result. Reread everything, even repeated attempt 2weeks later ... identical. Service number is dialed. The service technician came one week later, large 'precautionary' repair incl. PC board replacement, because no fault with testing computer fesstellbar .... "would have to run now ...".
Next wash 2weeks later: the same error, wash dripping wet after 6 hours, water drawer dry ... laundry hung on linen. Reelected service number. One week later (today) was a technician "Upper cleverness": You sure what set incorrectly ... The dryer is too complicated for you ... Can not fault on my computer find ... After about 1 hour Proverbs modern! dryer he's gone without writing protocol. It was an extra 'wet Prüfhandtücher' a set, but he had no notice taken of them that they were not dry! - Drying time after 6 hours we have then hung back on the leash.
Conclusion: Service catastrophic! Possibly Should BSH times offer a training! We will return the dryer and buy again Miele.

Great particles ... Rank: 5/5
November 23
full of twists. 1 Rank: 3/5
July 28
Beautiful 6 5 Rank: 5/5
June 30
Whimsical lamp Rank: 5/5
April 8
product means 14 Rank: 4/5
May 25
True to its description 1 1 Rank: 5/5
June 16

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