The product received is not packed, it is rather dirty (white rubber necessarily in a somewhat dusty cardboard ...) but mostly it does not seem to be a "De Buyer" after I bought it for! It is written "Vollrhat USA" on the spatula (not very made in France all that ...). In short, I wanted to look back and ask for a refund and to my surprise, Amazon has repaid me without my having to return it. So bravo to the Amazon service, which never disappoints me, too bad the product is not the same as on the site.