DeLonghi ECAM 23420 fully automatic coffee machine is defective

DeLonghi ECAM 23420 fully automatic coffee machine is defective

DeLonghi ECAM 23.420.SW fully automatic coffee machine (1.8 l, frother) silver-white (household goods)

Customer Review

With this coffee machine, I was initially very pleased. Due to good reviews I have decided.
However, after about 7 months the device is defective. The machine is loud rumbling noises. Coffee I can still brew. After researching the Brühgruppenantrieb is defective. Most of all I would like to return the device to Amazon, because after so short period of use, every day in just 6-8 cups, it can nevertheless only be a bad buy.
Tomorrow the machine is picked up at the instigation of DeLonghi and repaired in Hamburg. A replacement engine does not exist.
I'm curious how long we must renounce our coffee. So it is hard to trust DeLonghi, because I expected a lot of years to be a satisfied customer.

Addendum: It gets worse. The repair should lt. Support max. Last 12 days. We waited exactly 27 days on our coffee machines. To my surprise, nothing has been repaired. Although supposedly no maintenance of the drive has been lubricated and greased the brewing unit. I sought in vain in the user an indication that the unit z. B. All xMonate to be lubricated and especially, what, how, where and with what fat. Knowing this, I could have saved myself this annoyance. This deficiency can not be accepted. So I can not recommend DeLonghi.

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