Very good thermos; keeps the hot drink 7 to 8 hours. But zero points as packaged for transport ing just a padded envelope and not in a carton; Result: the cup screwing metal was dented received; despite a claim and supporting photographs, no exchange possible. With nothing to lose, I removed the plastic cup of the metal casing and with a small wooden handle with rounded end I managed to partially the original appearance of the flask. Cdt Chaman50