But that turned out to be a mistake.
Below I would like to briefly describe what happens when the device is insured with ERGO-direct warranty extension, a defect has:
- After reporting the damage you get it with a company called to do "RTS", a "repair service provider on behalf of ERGO Direkt".
.. - You get a mail, which states: "If the repairs your appliance prove uneconomical, it will be disposed of environmentally and data protection laws you get this then the full residual value payment, the return of the defective device is desired, you are at the residual value paid 10% of the purchase price, but at least 40 withdrawn. "
I shall therefore faced with the decision whether I want to carry the Risk to carry return costs in the amount of 40 Euro, if it turns out that the unit is not repairable. The printer has cost new 160 Euro. I see it as bullying, to be brought to this decision.
Also: What is probably the residual value of a two-year-old printer be, which cost 160 euros new?
This is an aerial number. Conceivable is that when I send the printer to ERGO and RTS, is simply asserted that he was not repairable. The residual value is likely to be at about 45 euros (just once advised). Then I made the decision: either I let the printer at RTS, I'm going on my printer and the matter is settled. Or I demand the return of at least 40 euros. Then I get 5 euros and the printer remains unrepaired. Or he's only worth 30 euros. Then I pay it 10 Euro.
I find it interesting the way the positive, but completely meaningless Amazon reviews for the ERGO warranty extension. As a result, this product is totally overrated - at least at first glance.
I starting rate. That was my last ERGO insurance.
