A brother for the office ...

A brother for the office ...

Brother MFC-J4410DW 4.5 cm (1.7 inches) All-in-one multifunction device (touch screen, scanner, copier, printer, fax, 6000x1200 dpi, USB 2.0) White (Personal Computers)

Customer Review

After my HP 8500 Pro was the well-known 'paper jam error' useless, I was faced with the choice of which printer I should buy for now. After the experience with the HP Support and the very negative experience of establishing a HP Photosmart came for me just a manufacturer change in question.
After some discussion, I opted for a less expensive model of the manufacturer Brother. If the printer after the warranty (three years) gives up the ghost, I do not get angry so much as in a model which would be 80 euros more expensive.
The reviews are not 100% convinced but I ordered the Brother ***
Delivery and packaging of Amazon as almost always, fast and well packed.

When unpacking, I asked astonished firmly .. Hardly packaging waste. Brother has come to the right turn saves in fact, yet packed perfectly. Only two Styrofoam holder and a little plastic wrap sufficient to bring the printer to heal me.

Next surprise, a real manual for reading and leaves --- --- Jaha with paper '. Similarly, while an understandable Quick Start Guide and a CD Rom with drivers and programs. A power cable is there and that was it. A USB cable is not supplied.

The printer is compact and fits much better on my table, as the HP 8500 Pro.
The very first touch makes it clear that it is not a professional tool. The feel is not the best. Bin is quite fiddly and otherwise the Brother looks not very high. But for the price of 110 euros for an all in one device, I expect something not well.

Has been unable filling with paper. The entire filing can only be quite fiddly and remove the lower the perceived risk of breaking the bracket. However, I have, after a few days, the perspective a little, meanwhile the paper change goes a little softer by Equip. Presumably, the holder had to some 'stretch'.
On board is everything you need. 1 USB port for printer, LAN, fax and telephone are well placed under a flap. The cables are run backwards. Very nicely done. Behind a door USB connector sticks etc. and a SD card reader. Wi-Fi is on board.

The display is quite small. The keyboard for fax, etc. will only be visible if the printer is turned on. It is an illuminated touch screen keyboard. Numbers are sufficiently large. The tactile touch screen and keyboard is good.

The included Start cartridges can be very easily solved by foil and securing housing and easy to install. User friendly It could hardly.

I then first installed on the terminals, the supplied software. You will be asked during the installation, on-Fi connection should be used. Since I have several devices that will access my Fritz box to the printer, I opted for WLAN.

Am I encountered with the HP Photosmart to unsolvable problems, I now experienced what it means to have a right compatible device.

Complete 'installation on a Macbook OSX Snow Leopard' in 10 minutes. Works perfectly
Complete 'installation on a Windows 7 computer' in 15 minutes.
Works perfectly
Complete 'installation on a Android Tablet 4' in 5 minutes, only a Brother App
downloaded. Folds
Complete 'installation on a Android mobile phone' in 5 minutes, APP loaded and works
'FAX cable connected to Fritzbox. Folds

No half took the installation of all equipment. I'm simply amazed!

Can also on the devices, the printer information such as ink levels etc. retrieve awesome. With Android devices, this however does not go, the app is only there for printing. Nevertheless, class thing .. My wife marveled building bricks when I presented her picture I had just taken with your phone immediately.

The print quality is rather good in a satisfactory range. Even in the best quality not as convincing as that of my former HP 8500 Pro. The pictures are ok, but a little pale. It did not change the setting of the best quality.

Copies are also slightly worse than the original. Even in the highest quality setting, they are more in the satisfactory range.

In a scan you have to reckon with a certain loss of quality.

But all in all a good, satisfactory range and for a printer in this price range certainly a good value.

What is the ink consumption, I can not judge. But there seems to be some offers from other manufacturers, which are an inexpensive alternative and reduce printing costs.

The faxing works well, you can select whether or in what way you want to have read receipts. Great.
The access time wireless I find very quickly. Approximately 10-15 seconds after the print job, the printer starts to rattle.

Here is a small gripe. The paper feed sounds as if the printer is broken. But this is not so, the simple sounds just like that. The printing noise itself is present and clearly audible. As a super loud but I do not feel that.

It can be Din A 3 printed because the printer feeds the leaves crosswise. But is only for an emergency, in which no case for continuous printer A3.

The printer can automatically print duplex, works quickly and well.

He also has an automatic paper feed, here multiple sheets can be successively copied or scanned.
The print speed is also good and corresponds to the manufacturer's instructions.

Warranty is three years (on-site service) .. I hope I never have to test '

All in all, the printer keeps its promises.

+ Super Quick setup and Mac and Android
A3 + printing possible
+ Duplex printing automatically
+ Wi-Fi set up easily
+ More automatic sheet feeder
+ Scanner, fax on board

- Print quality rather satisfying as well
- Fabrication of case only satisfactory
- Wobbly paper feed

Four stars are a good performance .. five would it have been if the print quality was a bit better.

Side note to the service of Brother

I now had a little problem with the duplex printing .. I had tried time after purchase, worked, but I did not pay attention to the orientation of the expression .... Well I had to create the printer Flyer.

After expression, I realized that the second side "stood on his head". I tried and tried, but it just was not working. Bin all settings, in vain. I wrote Brother an email and got a message a few hours later, I should zumailen times a screenshot of my settings. I did this and following day I had a solution. It should be the driver, Brother develop just one other driver. Until then, one should question the quality to "best". With my settings but it did not work then and I asked for a screenshot. I recovered the same day .. the desired screenshot and the offer, free of charge to call me back and me to send Call Help.

The settings of the screenshot instructions it worked immediately.

I can only express a real praise the Brother customer service here. Customer and problem-related responses, not so often usual BlaBla and references to FAQ, but really problem-based solutions .. You can tell that because people sit, who to a clue and do not work on the other with text modules, but an effort her head. ,

Therefore, I can only express a praise to the customer service representative / inside of Brother from this experience her ...

Other experiences:

The ink consumption is otherwise so that I with the starter cartridges the first black and color cartridge had to change for good 850 print and now after 1000 Print change the remaining two color cartridges need .. So quite a good result.

Paper Feed
here there is unfortunately now and then problems. The transverse draw seems to be somewhat more susceptible to as a longitudinal draw .. A paper jam has proved difficult to resolve, then worked but.

One can safely confront the problem somewhat by paper care, principally a longitudinal draw is less sensitive to interference but .. Nevertheless, the Brother is quite reliable so far and just very easy to operate.

News April 2015

There was now a paper jam, which went not to eliminate, I contacted Amazon, which refer to the manufacturer and do not really help the buyer unfortunately .. Here my past experience reflects .. complaints that occur after a certain time are not really well supported by Amazon as a seller.

Contact Brother ..

E-mail and get two days reply with guidance for misfeed removal. But did not work out.
Again contact Brother and within two days of the printer has been picked up at home and sent to Brother for repair. after a total of 5 days was the printer repaired back.

A really good and fast service of Brother !!! Printer works properly again.

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