Time thief!

Time thief!

Kaspersky Internet Security 2013 3 Licenses Upgrade (Minibox) (CD-ROM)

Customer Review

I bought was the license renewal in 09.2012, the activation codes required would only now, the end of January 2013. Little by little I have Kaspersky Internet Security 2012 replaced on my three PCs / notebooks against the 2013 version, and later on a fourth PC. Thus began in early December 2012, a theater that I evening, 1/31/13, by removing this software and replacement by Bitdefender Internet Security 2013 ended yesterday.

By the way: All PCs running different Windows 7 versions, but all 32-bit. And in all PCs SSDs are used as boot drives (various makes and sizes). These are then but already all in common.

I can not write here in width the subject. The fact was that my PCs, all completely different makes / types, after booting has been very slow, partly stopped running up to almost 2 minutes spit suddenly was over, and the PCs were working again. It was noticeable that the KIS2013 icon appeared in the system tray much later than the other icons, and that in turn nearly two minutes later only aufpoppte a window, which reported that the protection is now activated. During this time, the Internet was already active, perhaps unprotected.

When I had done it after a long time and several Droh emails that the support came forward, which then worked fine in a row until the end, I got every other day new tasks assigned. Software downloaded this and adjust the install software again, report. This went on for some time. Then I asked, but please give me finally a software that enables the boot process could be investigated. No Reaction. Now I made myself at the search and found directly in a free Microsoft software therefor: Windows Performance Tool Kit. Half an hour later, after download, installation and short training period, I was able to document how KIS2013 (avp.exe) and some system programs (system) ca. 50 seconds after the start massively come in the way and drive the CPU cores to 100%. Almost two minutes later ended the reject spontaneous and everything was "peaceful". I repeated the measurements with and without KIS2013 now and with KIS2012 and on all PCs: clear result was that the problems only with KIS2013 were detectable on all the PCs; without KIS2013 everything was fine.

I reported the Kaspersky and learned immediately that KIS2013 a bug could, would work to resolve it with high pressure. I would the "repaired" by software then patch automatically get recorded. That was it.

To me it looks now but like that I was initially put off, they hid me the bow and one instead busied myself with all sorts of tasks. It was only when I had to prove that KIS2013 is significantly involved in the problem with my PC was a BUG talk. The time spent is substantial, but not a word of apology. Actually I understand that software can sometimes have an error. But who can be like to lead by the nose.

First, I installed two devices again KIS2012. In order for the PCs running properly, also measured it with the Microsoft tool. Since yesterday the situation worsened in the two other PCs that had yet KIS2013 installed, further, also documented with the tool. Why, I do not know; may be that a patch had been imported.

Since it was enough then final and I got myself the winner Bitdefender Internet Security 2013 currently still 30 day free trial. In order for the PCs now run fast and without dead time after booting. The system activities after booting is very low, much lower than before the KIS versions. What will it be in the long run, I do not know. I hope I have not reinstalled a time thief.

In conclusion: In the Kaspersky forum can soon see that I am not the only one to have the problem.

I've always been satisfied with the Kaspersky software, have had virtually all versions. And I was not important which protection suite now reaches number 1 or 3 in the tests. Also KIS2013 fulfilled its task perfectly safe if the bow of days fixed. It is important that you deal fairly with customers and inform them of problems; then everything else is not so bad. That was in my case, very wrong and Kaspersky software is with me now only once for the immediate future "Blacklisted".

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