Have the unit been given a few months ago and after several test runs, I can say the following: The processing of the device is okay. The coating of non-stick plate above should be treated carefully, because it takes even the lightest scrape with the fork already ill. The side with the ocean is good, with a small caveat: the stone should be preheated in any case in the oven, otherwise only a rather tired sizzle is possible in which the Fleich in no case is crisp. The cleaning of the hot stone is easily possible to perfect cooling with warm water and a ceramic box knife. The raclette pans are good, but the 4 places in the center are much hotter than the 4 at the corners. To get started right out of the box are missing in the delivery only the wooden spatula to the finished portions from the raclette out push. All in all a decent unit, that can be recommended.
Update as of 20.06.2012 ------------------------ If the Raclette Party Grill you should need a spare part once, so it may be obtained directly through the website of the manufacturer - and at reasonable prices. Check this out, but all too often where we are now living in a throwaway society! Great support from the manufacturer!