Very fast delivery. Even with the order and the engraving request everything worked great. The glass was very securely packed, making it arrived safely. It looks great and is of good quality, the engraving worked great. As one wish I would have had that you could have seen how long (or short) must be the engraving already on Amazon. On the bill now stands "Full Name". Had I known that before, my desire would have been engraving longer.