This is not only bold but on top of that a crime, extortion and fraud is called. I have reported the sales and Amazon because Amazon also can read the entire e-mail traffic, I hope that this rogue seller referenced in his place. Fortunately, I have not agreed to a telephone conversation and wanted to clarify everything by email. Since I put a warranty claim will clarify the rest for me Amazon. Here I want to say that I find the service from Amazon really great. You feel really valued as a customer.
Below you will find my original review and also some comments by the seller and to my opinion.
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Yes, unfortunately it's true. I read the good reviews and ordered the bag. Was there quickly and I immediately began with attempts reinzukriegen the tablet. The problem is that as soon as I had the upper plastic holder on it and then wanted to move lower, slipping the upper back out. No matter how often and I I've tried what order, no chance. A friend of mine has not it hingekriegt.
Well, seller contacted and given notice that I want to return the product.
Answer by the seller:
"Can you please send us a photo for our protocol.? Then we will send you the return instructions."
A photograph for the record ??? Well, I took some pictures and sent to the seller. From the photos you can also see very good, just do not fit the dimensions, especially in the photo where the brackets are not clamped to recognize that there is just too much space is available.
The next day the following answer comes:
"We need a preliminary first time images of our protocol. As proof wars you also pictures of us that the Xido Tablet fits in your pocket without any problems inside.
With best regards
MP-Cologne "
Apart from that, I had already sent the photos, so I have now also sent photos to show me that apparently there are models where everything is in order. But how does that help me more when the case I do not get just right?!?!
I again wrote to the seller, he informed the photos previously sent on the day at him, that I expect that one tells me how the return has to be made.
But apparently has let me know that the seller does not like, because as answer came today but actually this answer:
"Good day,
thank you very much for your notification. But you can see also our photos, the tablet fits very well into it. That's why we do not understand why you say that it does not fit.
Sincerely MP-Cologne "
It is incredible how these people are shameless. I now have the imprint of the seller and will return the bag, let's see if I ever again see my money.
Absolutely irresponsible, I can only advise against any MP in Cologne shopping.