The product received is different from the actual product. I order a EPTA10E charger and I get a "imitation" of ETA-U90EWE I say "imitation" because it resembles the Samsung but it is not delivered in a packaging samsung, only under transparent film. When the Samsung brand and the characteristics printed on the charger, the print quality is poor. The plug is difficult to connect to the smartphone. I use it 3 or 4 times and am aware that after a night charge my GN3 is loaded at 70%. I decided to reconnect it and VLOUF grid with a big flash inside the charger. Hopefully in my misfortune, the GN3 which was connected to the charger is still alive :-)) Return the product to AMAZON who immediately reimburse me. AMAZON is it makes you realize that every time you order a loader presented as "official" sellers send us a pale copy?