Disaster - even the 2nd unit is broken

Ordered along with a 4 TD HDD WD me this device. The 4TB disk was not recognized. Hab about an hour trying to nix. I also have a 3 TB hard drive, even from WD. which has even recognized this device and read, then I have been playing a few movies, after the same game, the hard drive is not recognized.
I still have a 1TB Seagate drive with USB 3 and an old 1TB Drive with USB 2, also from WD, both reading the WD TV a.
Service can be found at WD not, although there is a 00800er number to call, just go there ran no, have been waiting for 40 minutes, the connection was often noisy.
Will buy in the future no more of WD.

The scoreboard 01-12-2014

After me WD has written here about the comments, I was wide phone hit the unit replaced. Today, the new unit came on.
SCRAP !!!! Now it reads the 4 TB WD drive, but not the 3 TB drive from WD.
Slowly it is embarrassing for Western Digital. I called again the service, again very bad connection, which was over friendly, but had no idea of ​​the matter. Sorry for WD. Had now read a LOG file from the device and send them, I should get a solution in at least 2 days. If nothing is happening, the thing goes back again.

So far, I advise strongly against this unit !!! I only have trouble ......