All hardware is included, installation is incredibly easy, we first screwed the bracket to the projector with 3 or 4 blades, depending. In my case with BENQ W1070 I merely 3. The support securely holds the projector. Then fixed ceiling claw. Drill with a forest of 10, and pre-tighten the screws in the ankle for nailing the ceiling, or you may bend or they will not pass. Finally passes tilt adjustment (up / down), screwing the bolts on griffe.On can eventually adjust horizontality by unscrewing the bolts holding the ball support ... Anyway control is complete and the device is very solid and discreet.