External Battery not charging

External Battery not charging

Anker® 2nd. Gen. Astro3 12800mAh 4A 3-Port External Battery Portable PowerIQ equipped with the technology for iPhone 6, 5s, 5; Galaxy S5, S4, Note 4 Note 3; Nexus 4, 5, 7, 10; HTC One, One 2 (M8); PS Vita; Other phones and tablets (Electronics)

Customer Review

I ordered this external battery I received on time. He is a very nice product. On arriving, there is still 75% battery, I tried to load my nexus5 + ipad mini no problem, by cons when I wanted to recharge himself, he was stuck at 30% (I spent more from 12am to recharge this battery), so I tried to unload (charge my Nexus 5 + lumia 1020) draws recharge, but this time is even worse, it is now stuck at 10%. Thank you to Anker with customer service contact me to solve this problem.

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