Faulty already shows in its packaging

Faulty already shows in its packaging

ICE-Watch - Mixed Watch - Quartz Analog - Ice-Forever - Pink - Unisex - Dial Rose - Pink Silicone Bracelet - SI.PK.US09 (Watch)
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Customer Review

This watch arrived in pieces in the package and I am very upset because it was a gift from my boyfriend and this is the first time I have trouble with AMAZON after many commands.
In fact, the back of the watch is detached from the body and watchmaker in whom I brought told me he had seen this fault (bad thread) but the ICE watches were guaranteed 2 years. Only that the return since we live in Polynesia and the period of one month is far exceeded?

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