Faulty hardware, incompetent Support, ignorant customer contact

Faulty hardware, incompetent Support, ignorant customer contact

CSL Speed ​​H4584 (Core i5) Haswell - Intel Core i5-4690 4x 3500 MHz, 8 GB RAM, 120 GB SSD, 1000 GB HDD, DVD-RW, card reader, Gigabit LAN, USB 3.0, Windows 7 Home Premium (Personal Computers)

Customer Review

Have of company CSL a desktop PC purchases (Model CSL-speed H4584) SSD with hard disk for faster performance. During the start-up has been found that the SSD drive was not connected, the cable was not available Hiezu - also the Betirebssystem (Win7) was always plain therefore installed on the conventional hard drive (which then eigentl the SSD drive. ?).
In my 2-time request if I can install the OS on the SSD Win7 plate with the supplied CD, was informed divided me that this works. Of course did not.
I have visited with me on the spot a computer store to now closer look my thing.
There more errors / damage were observed:
-The Win7 CD is just a recovery CD - not> reinstall on SSD drive.
Loudspeaker cables incorrectly connected and bent (no function possible)
Cable for conventional hard disk partially broken, so hard disk with only half Geschwindgkeit in operation.
More can not really go wrong with a simple PC-buying with preinstalled software.

On my way to redress the Reklamtionen which arose inconvenience and costs was not received.
Résumé: hardware issue, wrong support info and ignorant attitude regarding complaints -> Stay away from this company
Wolfgang

pfffffff Rank: 1/5
April 7
Cover for new NEXUS 7 Rank: 5/5
September 6
Electric Knife Rank: 5/5
August 23
Small but so convenient Rank: 5/5
March 5
well done 38 Rank: 5/5
August 31

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