Freezing after start

Also I have bought me the Hero 3 Black Edition and had from the beginning the "Freeze" error. The camera will then usually after the battery remove and re-insert - but that's of course absolutely useless, after all that's well packed in the underwater housing and strapped not done just quickly on the helmet. The support has tried with me to solve the problem - they had previously need to know that it is not working.
The filming itself are great - provided enough light. If the problem of Freezes not exist, it would be a great camera. Unfortunately, the chance is to get a good Hero 3 verschwindent low, considering the countless reports of the Hero 3 on the network considers itself as. I wait the Hero from 4 - and the tests confirm the smooth operation.