Glass shelf lighting do what they should, but ....

So once to the lighting in itself: they do what they should. Cable lengths are perfectly adequate and the lighting of the glass shelves are quite pleasant, even in darker room lighting. for lighting I would have given 5stars.
Now for the "but":
The set was delivered in a pretty zerknäulten packet. The tape "Caution breakable glass" not interested most parcel services the bean.
When opening the package I had already surprised some. Very thin padding of merchandise that was packaged in individual Plastikbeutelchen. Fortunately during transport everything is still (in the packaging really hit or miss). After I had started with the very easy installation, yet I noticed the remote control .... And shortly thereafter, that none has been supplied. Call: "We deliver the remote control as soon as possible after ..." Ok ... remote control in debit cards format .... Could you put it in an envelope .... After 2 Days of the customer would be happy .... Well , let's say this: I am confident that the FB then still arrives.
Conclusion:
+ Goods absolutely ok (if I can tell without remote control)
- Poor packing / padding of goods, components in individual bags, seemingly moderate service