Hello, I would like to pay tribute in this comment about how Amazon treats its customers. In these times where the disappointments and pigeonnages are legion, it seems important to me to come to the surface some operating principles surrounding the transactions. It's that simple. I bought a Canon Pixma MP540 printer without realizing she had no direct print function on CD / DVD function that is indispensable to me. So I wanted to return the product (after 3 weeks!) In order to purchase the above model, which has this function. I said that he was not a deal with compulsory purchase another model, Amazon was not aware of my intention. No worries I returned the product in its original packaging. In the meantime I bought another template and I quickly repaid my last purchase, including shipping costs! So for this honesty and simplicity I say bravo and thank you to Amazon. You will recover soon all disappointed too proud or too unorganized traders.