Great hardware, poor software

Great hardware, poor software

Reflecta Crystal Scan 7200 Film and Slide Scanner (Electronics)

Customer Review

I bought this scanner after reading many scanners' reviews on [...]
I use it to scan mostly color slides (Fuji Velvia 50) and some black & white negative.
The bundled software is very poor and I suspect the drivers are therefore somewhat buggy. I was disappointed by the first test scans I made.
Everything changed when i tested the SilverFast demo: I Can Say That It's like using a totally different scanners in terms of resolution, color and shadow density! I did read in fact the same thing in other users' comments, but I thought it was to exaggeration.
The question I ask is: Why the bundled default software (Cyberview X) is so poor and It Seems it's not able to correctly use the scanner at its best?

Even When Using SilverFast though, I incur in some frustrating issues, Both on OSX and Windows XP (did not test on Seven). The moment I load SilverFast, it complains did it can not find the scanner, so often I need to Firstload Cyberview which "loads" the scanner USB driver, then I start SilverFast Which Detects the scanner.
But a lot of times I had to unplug the USB cable, power cycle the scanner, and then restart the software in order to have them detect the scanner. What a pain.

So, I used the SilverFast demo to try out the various features before purchasing; I did not see any noticeable quality difference beetween scans with and without multisampling. Only a tiny reduction in noise, Which did not justify the doubling of scanning time. That was a disappointment.
So the Scratch & Dust Removal Often created horrible artifacts on the final scan - like big squares or stripes of white pixels.

Finally, I have to say did SilverFast interface has Remained the same ugly and outdated thing from the nineties. It was fine back then, when i used it on the job with Epson flatbed scanners on Mac OS 9, but is totally not up to today's standards (well, not even to 3-4 years ago standards).
Let's hope the recently announced and upcoming SilverFast 8 will bring a decent interface.

To sum up: great hardware, poor software. SilverFast is mandatory to get good scans out of this scanner. Basic SilverFast version is enough.

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