Hands Off!  Krasser deficiency case!

Hands Off! Krasser deficiency case!

Philips HR2096 / 00 Stand mixer (800 Watt, 2-liter, 6 ProBlend, Ice crusher) silver (household goods)

Customer Review

I bought the unit in late March and was initially very happy, because of attractive appearance and the simple and seemingly good work to be undertaken by the mixer. In this respect, I had shortly after purchase, as probably forgive so many other reviewers also, 5 stars, but the incredibly poor quality of the mixer is unfortunately only now.
Already in the preparation of the first smoothies smelled quite smoky, but unfortunately I was dismissed at that time and total enthusiasm for this device ... now after about 7 months but is no room for window dressing of bona fide customers: At each use is formed on the blade portion that sits between the engine block and glass carafe, a reddish-brown liquid, which is apparently a mixture of rust and burnt rubber parts! You do not believe it, but the stuff looks disgusting and is certainly not suitable as an ingredient in a smoothie! Unfortunately, I have only now read the many messages on the same subject in the search for causes on the Internet. It's unbelievable what Philips offers here for a miserable quality, and the unit, despite the recurrent identical error, does not recall, let alone take off the market! After all, here are health problems to worry about, as the liquid described merry flowing into the container mixes with the smoothie and so do not even notice!
Hands off! I am now first to the complaint.

Update due to the large resonance: With reference to the statutory warranty period, I get a new device (actually only the defective part should be replaced). The first few times it smelled again of burnt plastic / rubber ... I now insets him with less enthusiasm, it still works, but on a long life of the mixer, I would not put, and continue to rate absolutely from the purchase of this unit !

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