I had a dryer of the same brand for over 20 years. Some plastics have cracked (split) and that's normal. I find the same thought: alas, three times alas! 2 on center holes were not the same. Moreover the plastic "Made in China" is worth nothing ... During the establishment of the first towel, the rail is out of the groove .... china sea ... It is no longer worthy of this great brand Leifheit (Import Germany). Away !!! I made a quick return of the material and I repaired my old dryer with auto resin ....