Ordered home a total of 3 toaster. Unfortunately, in each of the 3 models worked the Heizstreben inside the toaster not all, which is always a different toast result comes about. Once the toast was black at the bottom and at the top lightly toasted. In the second model, the inner half of the toasts dark and the outer half was bright. This instrument is flawed and failed. I advise anyone from buying. And if you buy the scrap, then you look at the same how it works!