That's pretty bold, what I read here. We have the previous model this Sandwich Toasters (mind you, it is the third since the company Krups was probably somewhat earlier kullanter), in which, as many have written here, broke off after a short time of the closure clip. The usual reaction in telephone demand, there are no spare parts. To my objection that there is a design flaw (plastic and Hizte goes permanently yes sometimes not), they offered me a cost-neutral conversion. This procedure, we then, three times durchexerziert within the warranty period, which has of course not renewed by each new part. We have our toaster, always treated after the first bad experience as "raw eggs". Say, we only put the weight on the stable, not too hot Oberflächte until the toasties were flat and only then the clip, which usually happens automatically closed. But even with this device then broke after about 1 year and the closure clip. Meanwhile, since the guarantee is finally gone, and so slow and lacks the coating, I was thinking to buy me a new sandwich toaster. As I said, it's the result the best part I've ever had. No Question. We now have something improvised, so that we can also use it with a defective closure clip. But as long as the company Krups to this vulnerability (target Burch place ?????) changed nothing, I will not buy the new more. I can also be mischievous and indolent.