Nothing to say on the side of Amazon, as this product comes from England, via China ....! Yes, and this is where it gets complicated. Cardboard that I received was wet, including individual cartons white that contain the different parts of Barebulb. Very poorly packed, so no protection except the tripod put in a small zippered bag in black dacron. During assembly, it smells fragility. All this should be handled carefully. Then the E27 which receives the bulb / flash was slightly messed up; I thought I could not screw the bulb, a shame. Finally, she returned. (No defective screws so) We are very far from a manufactured product in germany !! Still, given the price! ... Then the flash sync terminal that racorde the case (Nikon D300 in my case) has the game, very little, but this is enough to generate bad contact and thus prevent triggering the bulb. I need to maintain my left thumb ... By cons, no worries with a flashgun mounted on the claw and the head should be slightly tilted forward equipped with a bounce to soften. Well, that's not the Elinchrom, that's clear, but I may have fallen on a bad run. I just have to use it in real conditions with a model. Sharp trials will be required before commencing the shoot!