Map canceled without good reason! Congratulations for your inefficiency Amazon

"This gift certificate (or the gift card) was refunded to the buyer. This code is no longer valid."

INCREDIBLE!

So I have a beautiful 50 euros gift card with an unusable code.

Dialogue of the deaf with customer service, usually so effective since October 27 on the basis of "After some research, I confirm that my colleague Pape March study your file.
As stated in his email of 29 October 2014, he will contact you by Tuesday, Nov. 11, 2014, to convey the results of his research.
I informed Pope in March you have contacted us about it.
I'm sorry for any inconvenience this delay may cause, however we want to make to address this issue as thoroughly as possible. "

With each answer from me I am entitled to the same email tirelessly ...

Oh you need more than 15 days to re-credit a card canceled without good reason?

Whereas in the conditions of sale of gift vouchers it is specified in capital letters: "IF A GIFT VOUCHER DOES NOT, YOUR SOLE REMEDY AND OUR SOLE RESPONSIBILITY WILL REPLACE THE GIFT VOUCHER IN QUESTION."
"

BUT I DEMAND THAT THAT! THAT THIS IS REPLACED BY GIFT VOUCHER CODE THAT WORKS!

In short! Move on!