We have been the predecessor of this machine Philips Gourmet used and were very enthusiastic, easy operation, large pot, everything off, nothing falls off, the coffee remained long warm. The new machine is much changed and certainly not to the advantage. The elegant door to the water tank had a simple soft cover which you have to elaborate highlight under the bracket. The pot has become smaller and you can not throw out without even a few drops there next to "slurp". We use the machine in the office and until now everyone has complained. This, however, by far the most annoying of all is the automatic shutdown after 20-30min. This is required by a new EU directive and, however unfortunately leads that you have fast cold coffee in the pot. If we had taken the pot not been directly in continuous operation we would on Ebay the old coffee machine from Philips buy with which we were extremely satisfied.