About Amazon I bought a Leifheit Wäschespinne already in December 2011. In March 2012, the locking of the wash arms (PVC) broke off the aluminum rod. Clearly a material error, a use was no longer present. Despite this fact, the company Leifheit was no effort to handle this warranty damage as soon as possible. An immediate delivery of a clothes dryer with a simultaneous Retoureannahme the defective clothes dryer was not possible. The Charted Course of Leifheit with a warranty claim: send Retoureauftrag, collection by courier service, inspection of warranty damage by company Leifheit, only then send the repaired or a new clothes dryer. Duration approximately four weeks!
Amazon settled the Collection of defective clothes dryer and refunded the entire purchase amount. This settlement of a warranty claim within the meaning of customers was not possible with Leifheit.
The new clothes dryer, I again ordered through Amazon. Unfortunately, there is no other well-known supplier of clothes dryers, so again a Leifheit. I would like to express here that customer proximity practiced a well-known German manufacturer with a warranty defect within the first six months).
