Once Bauknecht and never again

In April 2012 Sorry, there was good after 14 years our old Bosch dishwasher broken where he simply abpumpte no more water. Of necessity, we bought a new dishwasher, but in the meantime the material plastic was incorporated in the production of many manufacturers and so we decided to take this Bauknecht model with stainless steel interior.

The construction proceeded without problems although the extent the bad habit assembly instructions with pictures only represent increasingly embraces (Well so you may save translators and illiterate can with pictures indeed rather do something). So to make a long story short after the usual cursing and scolding the machine was set up in front of us and the first test run with 4 plates two wooden boards and some cutlery began.

The programs you have to laboriously switch by hand until you have selected the right for themselves and finally Pressing the Play button to start the flushing process. Because the pickled things really were not bad dirty and the machine was not fully filled, we have selected the Eco Spühlgang. At the end we had the dishes were clean but this is far from dry but OK was yes ECO since irrigation is also not particularly hot.

In the next few days, however, disenchantment was spreading again stuck to the dishes, cutlery and pots after flushing leftovers especially with all Starchy food residues, the machine has its emergency, because no matter whether we had now chosen intensive, automatic or one of the other programs always again it came to the food scraps left behind that had to later be removed by hand, which we were not used to from our Bosch. Of necessity I began now with clear water so vorzuspülen not too often had to be cleaned.

Our cutting boards made of wood liked this machine not because they were much wetter than they were even in the Bosch machine after flushing. We had this so refer and dry immediately after flushing. The really smart solution of folding dish mounting thorns proved after prolonged use as counterproductive, because this mechanism is far too easy, even small AMC pots can then cause problems and so the lower half RECOURSE exclusively the dishes and the other half the pots reserved.

So far so good we have it as best he could with the machine arragiert although satisfaction forthcoming. With one eye but we have always squinted to a replacement of this machine. The day before yesterday it was time, a new consumer electronics store was celebrated in the premises of the now-closed Promarktes its reopening and some real Price Pops offer. So the decision was made, we did not want to wrangle with the shortcomings of this machine.

But before we we wanted to buy us a new but even know what she had to say the service of the company Bauknecht it. So we called them and described our experience with the machine. The lady told us yes because you would have to drop by and wanted to send a technician to receive the service and serial number to make an appointment, everything so far OK, we thought, after all, the device is still under warranty. But then came the disappointment you must point to it if the technicians could find no technical defect on the device, then we would have to pay the technicians themselves. Become noisy, I asked how the cause I am presenting as a technical layman in this field can not review the work of technicians but only subjectively evaluate the quality of rinsing yes.

The were no dirt that gets the engine water and the rotating arms free of rubbish, I had checked in advance. Even when rinse aid, salt and cleaners used we had not saved and in the meantime tried from High to Low everything. The coronation which I then canceled the call with the service was then as we the lady could tell neither what the technician cost, yet one could call a technician or request a call back if necessary in advance to carry out consultations or help them diagnose problems, nor was the Dam willing to request a callback by a second-level employees of possibly has further competences. Well I thought I pack now but probably the savings card, go to the bank and buy again a new machine, but certainly not Bauknecht never again.