Pleasantly surprised (and good support)

Pleasantly surprised (and good support)

Hisense 32K160 81.2 cm (32 inch) TV (HD Ready, Triple Tuner, Smart TV) (Electronics)

Customer Review

Normally I do not write reviews but in exceptional cases, especially when surprised me a little-valued product, then already.

The television reigns supreme. Sure there are a few "weaknesses", but which are all not really worthy to be considering the price.

Positives:
- Very good picture. Bright white and a good black level
- Sharp display even with SD (not HD) channels
- The picture is very stable viewing angles and distorted to the sides barely
- SmartTV apps run fast enough (my older Samsung is great because portly)
- Relatively simple program facility
- Useful speaker (tone and volume)
- Timeshift / recording on USB works well
- Media playback from USB works well
- Triple-Tuner (DVB-T / C / S)
- CI + slot
- WLAN & LAN connection integrates
- Cable holder at the back
- Good base
- Currently a maximum of 34W consumption measured in operation (48W here at the product description is a false indication According to the data, there are a maximum of 38W.)

Negatives:
- Info Display the current program with very small print. At a greater distance difficult to read. The font size may be twice as large in my opinion, like, so you could easily read. Hart at the limit of what a HDReady TV device can resolve even / represent at all.
- EPG is a bit awkward and you can not see at a glance what is on the current and the surrounding stations and now is running the same.
- Manual to make points and translated strangely silent on some functions.
- Cable connectors (Antenna & SAT) side requires, make something to hide the cables behind

All in all for the price an absolute buy recommendation and am more than pleasantly surprised. Especially in the case of image quality. Because I've seen much worse in much more expensive units that still less can.

* EDIT *
I had a problem with the device is that it after a few days reported repeatedly "network change" and then automatically went off the tuning. Very annoying if it happened in the middle of a mission and of course you painstakingly the sender had such sort as you wanted them have actually.

But the support of Hisense has quickly responded to my request (business day via e-mail within half an hour) and gave me a new firmware, since it allegedly could be problems with KabelBW ever. Which has unfortunately not improved, and a few days later the problem reappeared. On renewing registration of the continuing problem came back very quickly (10 minutes), the feedback that now technicians deal with the problem and could take the a few days. Not quite a week later I had a new firmware, where you can disable this automatic scan for new programs completely in the settings. Since then, peace. :)

Very exemplary of support.

* EDIT 2 *
The firmware update, there are now at Hisense for download:
[...]

Good print image Rank: 5/5
August 16
It works 37 Rank: 5/5
November 27
right product 3573 Rank: 4/5
May 14

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