Have long wondered whether I should give 4 or 5 stars. So the toaster itself gets me all 5 stars. I am very happy with it and it does not little. Doubt why I fluctuated between 4 and 5 stars, was the warming rack. Already in the supply of these was bent and wobbled on the toaster. But that's why I did not want him to return, and got himself straightened out. Now everything is OK, but it does not make very strong impression (can also be fooled) As for the collapse. I let him rather open. Price / performance is good and I am satisfied!