Probably a good machine but with a big bug (virtual keyboard)

Probably a good machine but with a big bug (virtual keyboard)

Asus TF701T-1B036A Touch Pad 10 "(25.40 cm) 4 1.7 GHz Nvidia Tegra 2 GB to 32 GB jelly bean 4.2.2 Bluetooth / Wi-Fi Black (Personal Computers)

Customer Review

Asus is (normally) a serious manufacturer, which produces good material. Alas, what a disappointment! the virtual keyboard is not working properly: I get "m" instead of "l", "l" instead of "k", "j" instead of "h", "h" instead of "g" and even this varies depending on what I typed just before! In short, unusable tablet without physical QWERTY keyboard that functions normally.

I asked the support of ASUS, but I finally did not wish to fix it myself, thinking that there must be still other bugs and it was not for me to play the role of " beta tester ". Amazon reimbursed me illico (perfect as always in case of problems, thank you Amazon) and the tablet is now home. But what annoyed and what a waste of time! I do not understand how one can pass such a huge bug in 2013 from Asus is beyond me.

Technical Support ASUS replied (not in the announced times but never mind). I copy here the essence of the response because I did not find anything on the internet for this bug, this fairly recently released tablet on the market in France:

"In your message, I understand that you are having a problem with the keyboard keys which are offset.

To address this concern, I suggest you to perform an automatic update, by following the steps below:

1. Please go to the "Settings" menu - "About tablet" - "System Update / firmware"

2. Press "Search for updates"

If the concern is not addressed, please switch on the Google French keyboard.
To choose the French keyboard Google thank you to follow the steps: Settings -> Language & input -> Default-> Google French keyboard.

Anyway, our support has gone up the situation towards the department concerned in order to release a new firmware version that will correct this defect.

[...]

Please note that the serial number is located under the unit with the reference S / N: and that starts with B or C or D; this one has 12 characters. He is also on the original box and in the Warranty Book. "

If it helps those in the same situation.

I try to present another model, without such a rude bug ... and not necessarily Asus now ...

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