After first sending (very fast, 4d working after ordering), the product received was not the one ordered (ball returner instead of football cages). I called customer service. Unfortunately, my call was too late (19h, bridge before the May 8) to treat my case. The operator took my details promising myself that I would be called back on Monday. What was not my surprise to be called the next morning (May 8!) By the after-sales English (whose French is excellent). The caller is insured that the product received was not the one ordered and found this, I OFFERED to keep this (if I was okay) and referred me one ordered initially. I received the cages yesterday (still a very fast sending!). My son is happy, the products received are very simple to fit and appear solid. Seller recommended!