Product ok, packaging woefully inadequate. Risk of damage during transport is!

At the very beginning I would like to clarify that the two stars are pure deduction for packaging ...! The tube was unsecured, without any insulation (crumpled newspaper would have been enough) packaged in a way too big carton which is by no means sufficient for the weight of the hose. He had on delivery the carton wall already penetrated at several points, because he was able to move freely in the package and was probably transported peppy. The Liefersnt me directly pointed and asked me the same look up if nothing is damaged and has waited until I had the hose in 1 second pulled through the largest almost 25 cm long crack in the thin cardboard. It seems to be okay, my husband has not yet joined it, so I could test it. But it should be urgently improved somewhat !!!