The product is very soft, does not smell but is smaller than expected but this is not so bad. But what I think is bad customer service with Demark. Since I've been waiting four weeks for my order and she was still not there, has also exceeded the delivery period, I have complained about it in Demark. There I got the bold answer that I would get my money back though, but only if I take out the bad review on their side. Because they are rather keep their money, as I am. On something outrageous inlets My conclusion: never again an order with DEMARK!