I will now also have the 4th Rowenta DZ 5020 return. The first had a small tear in the water tank, so I returned it unused. The other three were each leaky: after a few minutes, in use, they each dripping from the water tank (on the sole and on the handle), the droplets also lead to discoloration of the sole. In addition, all three smelled even after repeated use very uncomfortable to "new". I would not have expected from a Stiftung Warentest winner, hence the four experiments! Since the problem is probably occurred more often lately, it seems to be a lack of production. The shape and the ironing results have pleased me very well. Too bad! But: a praise goes to Amazon for quick and easy reversals!