The software has unfortunately robbed me tens of hours of my life, because I have not been able to install it on my W7 laptop. On my old XP laptop installation went smoothly, but unfortunately the laptop is far too slow for the game. I have dozens of times with the manufacturer EA kommunziert (email, phone), but I did not get the impression that you want, we really help. With a staff I talked a long time, he was friendly, but the same except, unfortunately inconclusive advice that I have already sent by email, not a new impulse. The supplier has referred me to the manufacturer, totally frustrating, perhaps rightly so, but the bottom line.