Quality good - flawed organization

Quality good - flawed organization

large sauna towel high-quality terry 70x200 cm Sylt Namensbestickung / embroidered with names, 440 grams of quality, 100% cotton, various colors to choose from (Misc.)
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Customer Review

The article itself, I am completely satisfied. The quality is good, made the beautiful embroidery. There is nothing to complain about, at least not with respect to the product itself ...

BUT: gripe is that I have not been asked during the order process to the desired name. Slightly panicked, what you would probably embroider me on the towel, I wrote an email to the manufacturer. My desire name is now indeed on my towel, I wonder, however, what would have been, I would not write any e-mail ...?

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