Quick defective equipment and poor customer service

Quick defective equipment and poor customer service

Sanitas SHK 18 heating pad (Personal Care)

Customer Review

The heating pad was defective after 3 1/2 months.
I asked the seller to exchange.
Unlike other Amazon merchants there was no return receipt, but I was made to the manufacturer's warranty.
The data required for this purpose stood in the manual.
How simple and customer-friendly it would have been Xeonardo had exchanged the heating pad and the supplier (this will be the manufacturer) passed the defective unit.
In the hope that the heating pad survived the warranty period, I have not kept the bill and the part can now throw away.

Great CD 4 Rank: 5/5
September 1
fits nicely 3 Rank: 5/5
March 4
Good definition 1 Rank: 5/5
March 10

Related Reviews


poor quality and poor customer serviceGoodyear safety shoes G138 / G3000 3014 S1 (Shoes) Caution: Do not weatherproof (rust after 2 months) and poor customer service (2 months without solution, now only silence)MFG 2603309 sun baths Pool 3, 139 x 72 x 118 cm, steel tube frame gray, taupe fabric (garden products) Cheap products and poor customer serviceSixBros. Design - Executive chair office chair office chair swivel chair Black - 139PM / 1319 Beautiful changing mat unfortunately with defects and poor customer service from SchardtSchardt changing mat 80 x 75 cm with removable terry cover (Baby Product) Very poor quality and poor customer service at the shipper blank-expressJAY-tech mini SA101 Bass Cube Mini Speaker and MP3 player (microSD card slot, USB) Green (Electronics) Hair-raising quality and poor customer serviceSamsung Galaxy S4 mini Smartphone (10.85 cm (4.27 inches) AMOLED touch screen, micro-Sim, 8 GB of internal memory, 8 megapixel camera, LTE, NFC, Android 4.2) white (Wireless Phone) Route planning only to 1000 km, poor customer serviceGarmin dezl 760LMT-D navigation system (17.8 cm (7-inch) touch screen Live services, 45-country Europe) incl. Life-long map update (Electronics) Delivery in September 2013 Poor customer serviceSanitas SBM 21 Upper arm blood pressure monitor (Personal Care) poor customer service2200 Watt water heater made of glass and stainless steel 1.7L / cordless / wireless Bed broken after a short time, poor customer serviceTecTake cot height adjustable with baby insert coffee (Baby Product) Bel case and amazing customer serviceSnugg ™ - Case for iPad Air 2 - Smart Case With Stand Foot And A Lifetime Warranty (Black Leather) For Apple iPad Air 2 (Personal Computers) Nerve-racking without end, poor customer service from seller!Poly rattan garden furniture GARDEN FURNITURE LOUNGE GM15 Black Looks good, fits good.But not last long and lousy customer service !!!!Supremery - Lenovo IdeaPad Yoga Tablet 8 inches (HD) Synthetic Leather Phone Case Sleeve Cover Protective Case with Stand Function and automatic Sleep and Wakefunktion in Violet (Electronics) Good coffee, design flaws churning and super customer service WMFWMF 04 1201 0081 Terra coffee glass (household goods) In case of warranty - Poor customer service!Bauknecht WAT PLUS 512 DI top loading washer / A-20% AB / 5.5 kg / 1,200 rpm / 0.85 kWh / white (Misc.) Crisper too cold, no or poor customer serviceBomann KG 320 refrigerator-freezer / A ++ / 163 kWh / year / 112 L refrigerator / freezer 48 L / silver (Misc.) The unit is max. Average and the customer service is an absolute flopMoulinex DP800G shredder La Moulinette Plus, white / metallic red (household goods) Very good phone and super customer serviceOpis 60s cable - Retro phone sixties vintage design with dial and metal bell (green) (Office supplies & stationery) absolute scrap; and the customer service is a rip-offGardena Comfort 8023-20 Wall Mounted Hose Box 25 roll-up automatic (garden products)