Had the frame three times as determined as Christmas presents, ordered. First impression was good, footprints have also worked well. When we pack the gift on Christmas Day and the images have been used, we noticed that behind the image is mounted extremely scratched in two out of three frame the plastic window. The third only lighter scratches were seen. Both items were reclaimed and there were us, as sent from different orders, three new framework. Even with these two are again quite strong and easily scratched. Pay now three looking out of the six present me the frame with the fewest scratches out. As is well assumed that this is a fundamental problem with the product I do not use more complaints. Too bad for a penny article.