screen cracked after six months of use no guarantee supported by Sony

screen cracked after six months of use no guarantee supported by Sony

Sony Xperia Z C6603 White (Factory Unlocked) International Version No Warranty LTE 5 "Full Hd 13 Mp, Dust and Water Resistant (Electronics)

Customer Review

I purchased this unit beginning of July 2013 and I was pretty happy with its use until that fateful day in late December or going to bed I put the device in perfect working order and in the morning wanting to check my mails I have found that a crack had appeared on the screen located under the phone's protective glass rendering it completely unusable because it is the touch screen of the device that was hit. I contacted Sony support who advised me to send the unit for repair to its contractor recommended by Cordon Electronics at my expense. This just send me a quote of 239 repair me stating that the management of the one-year warranty was not taken No charge in this type of incident ... I only have a few days to decide whether I pay or recover an unusable. I have done various research on the Internet and found not to be the only one with this problem both in France and abroad, so I put you on hold on the consequences of your choices for the acquisition of this unit, unless you like playing Russian roulette.

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