Service after sale the top 1

I receive a product not in conformity with the description, and puts a first comment despite this rather positive.
The next day, an employee of prostock call me a dozen times in the morning in order to make me delete my review in exchange for sending new cases. Being quite satisfied with the thing and the first cases, I accept this request.
To date, I have always received nothing, neither mail nor confirmation of shipments. For a package to depart on the next day is a long time.
I find it absurd to call me many times during my working fortunes to make promises that can never take place.
And printing m be a little caught for a *** leaves me a taste more bitter than mere incompetence of a company unable to send the corresponding product.
So thank you, you wanted a good review? You've got it ...