Super Descaler now my Senseo 7870 runs the same again !!!!

Have the descaler getest and have to say really, that you can not favorable to a very good decalcifier comes off. Forget the expensive descaler of Senseo as cost 4 bags but smooth and 10,99 after 3 runs with fresh water it can happen that the coffee still looking for salt schmeckt.Habe but unfortunately I have not read the instructions properly now 500ml of good SHB Entkalker pointless vergeudet.Jetzt still a very great event with the manufacturer of the brand SHB Swiss GmbH had, because as I have not mentioned correctly the instructions for use have read I emailed to the manufacturer and complained to him about the bad Ergebnisses.Zu my great surprise, cried the boss himself at my house, and informed me that I would have probably not read the instructions properly and could not be cleaner on it. Let's face it who now calls the producers a customer directly from Switzerland to personally and explained to me how I have to descale my coffee maker and the chef even sent me a copy of the instructions for use of Senseo via e-mail to .The's what I call real Customer each other would have said well if this customer is to read his instructions I do not care, there are a lot of other customers so but not the boss and manufacturers of Fa. SHB Swiss GmbH since treated the customer nor the king of stupid and I would not hesitate to these super buy descaler again for me, there is only this brand as Entkalker I'm here still king or will be treated. Exemplary customer service all the finest quality.