Unfortunately, I must add my voice to the other recessions and report that it takes a long time.
In the first tablet it has approx. 1 months lasted until an answer came in 2nd and everything went wrong.
After 1 month I asked for, because the course to track the internet was unclear. The hotline was a bit annoyed and said she cares drum. Then another 2 weeks later is over, "get device", although Figure 2 weeks earlier stood "in check". Called again in demand. The Hotline could not explain cares drum. Again few days later, the course was empty. Called again, hotline said the tablet is a total loss, they will refund it to the check was on the way. The alleged email you did not arrive despite Email balance. Hmm well ... It seems to me as if they were a little overwhelmed ... 1 week later then the check arrived.
Conclusion: Super insurance with expensive tablets. Necessary in my bowl definitely. The conditions are compared to other providers clearly the best in value for money. But you have to schedule the event of damage, a lot of time and maybe even a few good nerves and time for the hotline.
