The phone works very well, the Union Jack look my kids love. It is stable on the base. The only regret is that I had not the cord for the German telephonic French prize but suddenly have to buy it again the document is not in French and also telephone (German ....) So I have kept it anyway I could program as concepts in English but everything is in English for example, record contact ect ... Pay attention to the time of purchase because nothing is said in the announcement, and I'm a little disappointed ....