The flap is loose, is not placed on

The flap is loose, is not placed on

Motorola Flip Shell Protector Case Cover for Moto G (2nd generation) Smartphone - Black (Accessories)

Customer Review

Video at Amazon.com See DC vornerein, because only 2 stars: I stick strictly to the Amazon nomenclature (= 2 stars "do not like"), would give three stars because the flips Hell but good in all respects fit, except for one feature that but rather annoys me and that's why I'm not going to keep the flips Hell and return.

The flap has absolutely no closure, neither magnetic nor any other way. It flies relatively loosely back and forth and, unfortunately, is not very good, is a little off. I do not accept, for 30 euros I expect a magnetic lock, which fixes the flap perfect, at least in the description that here: "The flip cover is reliably fixed by a magnet"!

Otherwise I can not understand where people complain about a not 100% matching backplane the reviews. In the back wall there is nothing to complain about. It is slightly thicker than the serial backplane and is very good and ah in hand.

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Update: I uploaded a video to demonstrate the lack of, or even missing magnetic holder!
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Update 2:'ve Motorola Support contacted to find out if my copy might be defective. No Comment. :-(

Motorola: Hello, my name is ***. How can I help you?
Customer: Hello ***.
Customer: I once following question: have bought an original Motorola flips Hell for my Moto G2
Motorola: OK
Client: In the description read: "Motorola flip Shells are reliably fixed by a magnet and provide added protection against scratches".
Customer: And the reality is: http://workupload.com/file/TSzmI1zv
Customer: Please look at the video, it does not take long
Client: The door has no magnetic fixing
Motorola: moment, I look at the video
Motorola: I'm sorry.
Customer: Now I do not know if I caught a defective copy, or are they all so Flips Hells
Motorola: but the magnets are not very strong, otherwise they would damage the phone
Customer: From this it depends on whether I demand my money back from the dealer, or a replacement try
Motorola: I can not promise that a replacement would be more flips Hell
Customer: the magnet is not strong, so be it, but is in the description: "Flip Shells are reliably fixed per magnet". Would you say that the door is reliably fixed in my case?
Motorola: If it would be more, it could cause problems. In the past it was so, and it has too many problems with GPS WiFi etc out
Customer: Excuse me, you have not answered my question. The problems are known to me, it's about the compass in the mobile phone, not to Wi-Fi and GPS. I am an engineer ... sorry.
Motorola: Thank you for that. Then you will understand why the magnet can not be so strong.
Client: You have my question still not answered. I'm just trying to figure out my copy is defective, or is the description of these Filpshell just plain wrong. If the description is wrong, I do not need to try it with a replacement.
Customer: So, how it looks with a "reliable fixation"? Does it, or not?
Motorola: As I said, I can not promise that an exchange-flips Light is better for you. Frankly, I think your flips Hell is not defective.
Customer: Ok, that's even a word, then I return the light to the dealer flips. Thanks.
Motorola: I'm sorry. Can I still be help you otherwise?
Customer: No, that's thanks.
Motorola: You're welcome!

Thank you for contacting Motorola!
Motorola has separated connection.
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