We had to have believed acquired a high quality product, the price is not just has to go somewhere in a cheap product. After 4 months the usual problem, the lever is pressed down to start the toasting process no longer engages. We are disappointed. Our previous Toaster have her right to be present in our household though mostly lost with the same problem, but clearly inferior priced only after 5-10 years, this was the device from Bosch. I can only advise against buying this product.