normally I write reviews for potential buyers might simplify the decision.
In this case, I have to warn before the purchase of the equipment, at least for now. Have the unit
I not purchased through Amazon!
But from the front. In 2009, I have dealt at length with the former TVs, a lot of research and am
ended up with a Philips 47PFL8404H. The unit cost 1300 - Euro and I am to this day more than
satisfied with the device. Due to this satisfaction I have the beginning of October 2014 with no major
Research, opted for the new delivered in September 2014 55PUS8809.
,
Packing & Unpacking:
The box is huge (135cmx95cmx20cm) and has a weight of 32kg. Thanks Styrofoam the appliance is safe
and packaged well and should be taken if possible with two people out of the carton. Overall
the content is very manageable. TV, remote control, 2x 3D glasses, power cord, a few
Spacers, feet and the operating instructions!
,
Appearance & Design
The device goes through the aluminum visually a very high-quality impression. Just the look is
of course a matter of taste. The display is matte black. The feet of the appliance are very chic
but also increase the stability range, the appliance to nearly 130cm. If you have a flat route that is not
Problem. With TV-Rack, the thing looks a bit different. Here would be an optional metatarsal beneficial.
,
Connection & 'firstboot':
Connecting was once very simple, plug and ready. That's it. Setup screen
super sharp and relatively quickly. A few entries incl. Registration in the WLAN and the channel search
(It all lasted about 10 minutes).
,
Connections
The number of connections is sufficient at least for me. They are well placed and not in
Range of wall mount. Only when YPbPr port on the Wii and is dependent on the DVD player
which is connected via HDMI, I realized irregular misfire. The picture is short black,
Sound is gone and now and then the device does not signal! On the previous model above
However it works, so I close a defect in the connected devices! EasyLink is currently
off, so it should also not be due at least in HDMI! Since the last update are
these dropouts, however, no longer occurred.
,
Screen & Speakers
The screen size is 55 inches with a resolution of 3840x2160 pixels. Had to the speakers
I now personally not so great expectations, because where is at 3.8cm total depth of the resonance chamber
come from? However, I must admit, the fuller my iMac at an even lower depth of a yet
and provides better sound than the built-in speakers. To watch television, it is sufficient, but someone of
good sound with movies or music wishes will not get their money without any additional devices. The
Setting surround sound is, at least for me, is not useful. The sound varies, some barely
understand and during a speech pause hum from the speakers. When it comes down to image quality
the source material to. The device has, after all, a 4K resolution and SD signals which in this size
can be extrapolated not super sharp. For HD content, the thing already looks different.
The sharpness of the image can be seen. With a lot of patience can also be the picture of good color and
Set contrast values, because the default profiles are not really looking for! This all works
also very good if one of the front looking directly onto the display. A lateral view of more than 30 ° can
the picture are pale. Unfortunately, there is in this regard no options, this set still. The 1000Hz
are only for the feeling, because one can see these 1000Hz anyway. The picture shows itself fastest
Movements clean. Football, Formula 1 or the like are already a pleasure! The 3D has to last
Software Update not working. But now it's running to my satisfaction. One should, however, it
respect the no direct light sources (daylight enough already made) are present, otherwise flicker
These bright areas in the glasses! If the room is darkened makes it fun to watch 3D! What
I unfortunately had to realize very quickly that I have very large bright patches, both at the edge and in the middle
in the picture. After some research on the Internet are the well-known weaknesses of this 2014er model.
Philips has been informed and I will report. ;-)
Update: After my dealer the device 1: 1 and has changed according to his own statement at Philips posted.
has the halos by Philips described within tolerance. Unfortunately, the replaced device
Similar strong halos on. To illustrate the problem Pictorial I have a few pictures at a
known video portal deposited because Amazon does not allow links! (Search for: Philips PUS8809 halos)
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Menu and Settings
The menus are typical and Philips have plenty of setting options on. For both image as well as sound. With
the image settings you can personalize the picture very good, everybody likes so other settings. The same
applies to the sound settings. Furthermore, you can make general settings, Ambilight
configure, specify network settings, satellite or cable settings and course software
Updates perform. The menus run relatively smoothly. Sometimes calling the menu takes a
But now within the menus it goes but very fluid. Unfortunately I have to notice that some
Settings like to disappear overnight. I have to repeat the settings for the image on a regular basis!
,
Android ...
... Runs at least on my machine now rather unstable. The individual apps run very stable,
but partly not start the apps. As can be read in other reports sometimes it takes up to 10 sec.
that an app is started, I can confirm, however, that the apps do not start bugging! Even
periodic notifications appear that any Google services can not be executed because
the device is not designed for it. The apps that these services but need probably already factory
??? installed Ultimately probably rather ne immature thing !? The only advantage I in
Moment really see is the expansion of functions through various apps which only thanks to Android
can also be installed. Increasingly, there are also updates for individual apps problems, so come
I indeed problems purely in the play goals, but the apps can not update because he constantly me
Error Message Server not found displays. Only a new installation of the device will help.
In the max cathedral app I have come regularly the problem the sound and picture are added in. About
my external satellite receiver, it goes without problems, however. In addition one must know that many apps
can not be installed on the device, because the device is not designed for this.
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TV Guide (satellite) receiver
You can choose yourself where the TV Guide will pull its data. Internet or directly from the
Broadcasters (eg via satellite). Both work with certain restrictions. Is Internet
set the device must inevitably have internet connection, at least if one the TV Guide
wants to use. Visually, the TV Guide is displayed differently even if the appropriate settings. Theoretically
when using the TV guides in the top right corner of the current station (incl. picture and sound)
shown. Works more irregular with me! The data Curiously, will not be
Mini Statistics displayed when switching programs, which, however, also turn only in part, at least
when setting broadcasters work. Even if you zap through the Guide the highlight jumps
happy times on different channels or different times. Obviously, the TV Guide is not yet really mature!
Perhaps in a future software versions. The satellite receiver forgets like to transmitter or bring the
Device when switching sometimes crash for. Have since sometime but then goes to the very nerve
I connected an external satellite receiver. What actually is not the purpose.
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Remote
The remote control is double-sided and makes both visually and haptic impression of high quality.
The front side is the ordinary TV remote control and the back is a QWERTY keyboard.
In addition you get when you put your finger on the OK button and the remote control briefly shaken
a cursor on the screen, which helps you navigate the menus and apps partially.
Furthermore, it provides a micro for voice control. The voice control was now not so convincing.
The unit does have understood the orders, but usually several attempts were needed to. When scrolling
(Down Arrow), regardless of the application hangs the remote control, in case of permanent operation
the cursor 20 to 30 sec., partly on and can only by removing the batteries for
Life be awakened.
,
Ambilight
The Ambilight is for me always a highlight to Philips devices. However, I am of the three-sided
Ambilight does not really convinced at the model, since it does not work properly. Are green and blue
presented perfectly and cleanly. Everything should be reddish yellow or green and makes the whole Ambilight
of course useless. Furthermore, I have just a red light in the top left a patch of color or is this the only
Place the red also represents the. Again, Philips has informed! There was a software update on 10/20/2014
solely for the Ambilight problem. There seems to be solved! At least for me all colors are displayed correctly now.
,
Check & switching
Since these times indeed are very subjective, here a few times. Just have times the average of
5 taken to 10 attempts.
When switching device completely out until the first picture: 25sec.
Switch on from standby until the first picture: 12sec.
Switching to non-HD channels: 2,5sek.
Switching to HD channels: 3sec.
Switching to HD + stations: 5,5sek.
Although the first image is already running, it takes a certain time to be with menus or apps
can work.
,
TimeShift and record
Overall, it works as it should. In a flash memory (16GB), the picture and sound jerky out
and again. When a hard drive (500GB) contrary to expectations everything runs smoothly!
,
Pros & Cons
Has read each of the review should understand that the Cons outweigh the time.
Of course, the device also has good sides because of its topicality.
,
With me errors that have occurred
- 3D does not work (according to the last software update it now works perfectly)
- Ambilight does not work properly (for SW update works also)
- Surround Sound does not work properly
- Significant halos
- TV Guide Satellite Receiver unripe
- When YPbPr connection and the HDMI, there are dropouts (since last Softwarepdate not recurred)
- Remote Control hangs while scrolling partly on
- Android runs very unstable (Apps sometimes do not start or take a long time)
The device has been around since the end of September in the trade and unfortunately I had to realize it in several
Technology Forums have some unhappy customers are similar, same or even much more
Problems. I wish and hope that the Philips somehow get to the series, because should the price
you expect something else.
,
Software updates
AND1E 0.9.32.125
,
Pictures
Link I would like to make available, but unfortunately erased repeatedly Amazon!
To nevertheless display the problem Pictorial I have a few pictures at a known
VideoPortal deposited! (Search for: Philips PUS8809 halos)
,
Conclusion & review
The written review here reflects only my personal opinion. You should also only to
serve to simplify a potential buyer's decision somewhat. You should not give rise to a
Discussion within the meaning 'Manufacturer vs. Manufacturer be '. The evaluation of the product is also related
exclusively to the product. I tried my experiences with other manufacturers and
Allow to come only a subordinate role systems. However, I must caution the
Purchase warn because overall there are too many errors on only one device, and you can not. I
Philips'm something else usual! For this, I review the device even with 1 Star!
UPDATE 02/16/2015
Since there was no reaction on the part of Philips and also on the part of the dealer, I have mid-January resignation
declared the purchase contract. As of today I have returned the device and the full purchase price
get paid.
Your comments and questions I would be happy.
Thanks for reading!
,
Communication history with Philips (only for information purposes)
07.10.2014 purchase Philips PUS8809 / 12
11.10.2014 error information to dealers
10/13/2014 Forwarding of error at Philips
10/13/2014 telephone conversation with Philips customer center (Oral error Description my hand and please the error per photo / video display of Customer)
13.10.2014 notified the required images Philips customer center via email
13.10.2014 Automatic answer mail (My case is being processed and to report within the next 48 hours)
10/17/2014 After 4 days of no response. Telephone demand in Philips (lt. Customer is forwarded my case and you will contact me)
10/24/2014 Repeated telephone demand at Philips (lt. Customer is an employee specifically targeted for certain problems. And who is currently sick !?)
27/10/2014 personal demand from dealer with a description of previous career (traders could do nothing, everything goes on Philips / email ultimatum set)
31.10.2014 email to Philips with ultimatum for 6/11/2014
until 13:11. no response from Philips
13/11/2014 legal advice by telephone with advice to cancel the contract
13/11/2014 telephone conversation with dealers with description of the previous career
13/11/2014 Recall of merchants (taken care of and calls on 14.11.2014 morning back)
11/14/2014 demand from dealer afternoon (consultation with Philips are still running)
11/14/2014 Recall of merchants (Philips logs)
No response from Philips
17/11/2014 Recall of merchants (planning an exchange negotiable GF)
20/11/2014 Recall of traders (exchange of 11.24.2014 planned)
11.24.2014 1: 1 exchange by dealer (Shipping)
11/27/2014 Email to dealers with renewed error information (halos)
11/28/2014 Reply dealer with a request of further images
11/29/2014 email to distributors with more pictures
04/12/2014 demand (agreements with Philips still running) at the dealer
4/12/2014 Recall of traders (Stick with allegedly exclusivem update)
to date no stick
10/12/2014 demand among dealers (new drive)
11.12.2014 Stick with two weeks old software update!
12/11/2014 demand the merchants (You try to send a Philips engineer on site)
01/23/2015 resignation from the sales contract
02/16/2015 Return the device and payment of the full purchase sum
